We’re here to help.


Here's are some of the questions we hear the most.

  • We offer free ground shipping on all orders over $150 in the continental US. If you need rushed delivery service, please email us at hello@broderiestudio.com

  • We currently do not offer returns. Please email us if you are not satisfied with your purchase and we will do whatever we can to make it right.

  • We do not offer international shipping at this time. Please email us if you would like something shipped outside of the USA and we will do our best to accommodate your request.

  • Please reach out to hello@broderiestudio.com within 48 hours of receiving your delivery notification email to confirm your shipping address. We’re happy to take the next steps from there!

  • We work very hard to find the most luxurious, special textiles for all of our products. Our partnerships with liquidators in the US, and mills abroad have allowed us to know with 100% certainty that our fabrics were made for and used by the brands we list for their collection or for samples.

  • Yes – all of our throw and accent pillows ship with Responsible Down Standard (RDS) down insert, so they’re ready to style.

  • Never machine wash your throws or pillow covers - the spinning motion of a washing machine may destroy the delicate fibers.

    Dry clean or gently hand wash in cold water. Line dry only. Absorb any liquid spills with paper towels or a clean cloth. For removing stains or occasional cleaning, dry cleaning is the best option.

  • Spot clean with a small amount of cold water. Do not use harsh solvents or bleach. If needed, professional cleaning is recommended.

  • Our direct-to-consumer model allows us to provide the best possible prices while ensuring fair compensation for our skilled artisans and covering our operating costs. Enjoy luxury without the markup.

  • Yes! Please email us at hello@broderiestudio.com to apply.